How enquiry and website data is intended to be handled.

This operational draft is transparent about the planned data flow. It must be reviewed against verified Belgian business details and the final hosting, email, analytics and retention setup before publication.

Data controller

El-Sultan Web acts as the controller for data submitted through this website.

El-Sultan Web is run from the founder’s home and receives no visitors, so the registered street address is not published on this page. It is held in the Crossroads Bank for Enterprises, the Belgian public business register, where anyone can look it up against the enterprise number below, and it appears in full on every quotation, contract and invoice.

The practice works across the whole Brussels-Capital Region and Belgium rather than out of a single commune.

Controller: Abed El-Sultan
Based in: Brussels, Belgium
Enterprise number: 1010.429.105
VAT number: BE 1010.429.105
Privacy contact: abed@elsultanweb.com

Enquiry data

The enquiry form may collect a name, work email, organisation, website, service interest, objective, timing and project details. The purpose is to assess and respond to the request. Do not submit sensitive personal, health, financial or confidential third-party information.

Legal basis and retention

The intended basis for responding to an enquiry is taking steps at the person’s request before a possible contract and, where appropriate, legitimate interests in business communication. Belgian legal review must confirm the final wording.

Enquiry retention period: [define before launch]
Deletion and access request process: [define before launch]
Processor and international-transfer review: [complete before launch]

Analytics and storage

Website analytics is provided by plausible.io and is configured to be cookieless: no analytics cookie is set and no identifier is stored on the visitor's device.

Only aggregated data is collected — pages viewed, country, referring site, and named interaction events such as a call-to-action click or a form submission. The content of an enquiry is never sent to analytics. Essential local storage records the visitor’s consent choice and is not used to identify anyone.

Your rights

Depending on applicable law, individuals may have rights to access, correct, erase, restrict or object to processing and to complain to the relevant supervisory authority. The final policy must name the responsible contact and Belgian authority accurately.